Privacy Policy
Welcome to The Balustrade Team (https://balustradeteam.co.za). This privacy policy ("Privacy Policy") outlines how we collect, use, protect, and disclose the personal information of our users ("you" or "user"). By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please refrain from using the website.
We will not sell, rent, or share your personal information with third parties without your consent, except in the following circumstances:
We take appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
The Balustrade Team
804 Hammets Crossing Office Park, Selborne Str, JHB North, 2188
sean@balustradeteam.co.za
+27 64 606 6432
We are committed to resolving any complaints you may have and will respond to your inquiries as soon as possible.
Information Collection
We may collect the following types of information when you interact with our website:- Personal Information: Personal information includes any information that can be used to identify you, such as your name, email address, phone number, and mailing address.
- Non-Personal Information: Non-personal information includes information that cannot be used to identify you, such as your IP address, browser type, operating system, and website usage data.
How We Use Your Information
We use the information collected for the following purposes:- To provide and maintain our website and its services.
- To improve the user experience on our website.
- To communicate with you regarding our services and promotions.
- To process transactions and deliver products or services you have requested.
- To analyse website usage and improve our marketing strategies.
- To comply with applicable laws, regulations, and legal obligations.
Information Sharing
We will not sell, rent, or share your personal information with third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are obligated to keep your information confidential and use it only for the purposes for which it was shared.
- Legal Requirements: We may disclose your information if required by law, in response to a subpoena, court order, or other legal processes, or if we believe it is necessary to protect our rights, property, or the safety of our users or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or a successor entity.
Data Security
We take appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
Cookies
Our website uses cookies to enhance your user experience. Cookies are small files that a website or its service provider transfers to your computer's hard drive through your web browser, allowing the website to recognise your browser and remember certain information. You can set your browser to refuse cookies or to notify you when cookies are being sent. However, disabling cookies may affect the functionality of some parts of our website.Third-Party Links
Our website may contain links to third-party websites that are not controlled or operated by The Balustrade Team. We are not responsible for the privacy practices or the content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.Children's Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information from our systems.Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the beginning of this policy. Your continued use of our website after any updates to our Privacy Policy indicates your acceptance of the revised policy.Contact Us
If you have any questions or concerns about our Privacy Policy or our data collection practices, please contact us at:The Balustrade Team
804 Hammets Crossing Office Park, Selborne Str, JHB North, 2188
sean@balustradeteam.co.za
+27 64 606 6432
We are committed to resolving any complaints you may have and will respond to your inquiries as soon as possible.